What is the policy for lost items on board a GlobeAir private jet?

Lost Items On a Private Jet

Addressing Lost Items with Prompt and Thorough Assistance at GlobeAir

While we take every precaution to ensure that all your belongings are accounted for during your journey with GlobeAir, we understand that sometimes items can be misplaced or forgotten. Our policy and procedures for handling lost items are designed to provide peace of mind and swift resolution.

Procedure for Handling Lost Items

Immediate Reporting

• Contacting Customer Care: If you believe you've lost an item on board a GlobeAir private jet, we encourage you to contact our Customer Care team immediately. Prompt reporting of the lost item enables us to begin our search quickly.

Thorough Search Process

• Diligent Efforts to Locate Items: Upon receiving a lost item report, our team will thoroughly search the aircraft and any areas where the item could be found. We understand the importance of your belongings and make every effort to locate them.

Commitment to Your Peace of Mind

• Preventive Measures: While we take every precaution to prevent items from being lost, we are prepared to respond effectively if such a situation arises. Our crew and ground staff are trained to handle these incidents promptly.
• Keeping You Informed: We keep you updated throughout the search process. Our team will stay in communication with you, providing regular updates and information on the status of your lost item.

What to Do If You Lose an Item

• Provide Detailed Information: When reporting a lost item, a detailed description and the item's last known location can significantly aid the search process.

For more information about our policy on lost items or to report a lost item from your recent GlobeAir flight, please contact our Customer Care Team. At GlobeAir, we're committed to providing clear and helpful information to make your private jet charter experience as efficient as possible.

For more details on how to charter a private jet with GlobeAir and for information on our services, please feel free to send us an email at [email protected] or send us a WhatsApp at +43 (7221) 727400. Discover the convenience and practicality of private jet travel with GlobeAir, where your travel needs come first.