What is the policy on severe weather or natural disasters?

Safety First at GlobeAir

Navigating Severe Weather and Natural Disasters

At GlobeAir, passenger safety takes precedence in all our operations, especially in the face of severe weather or natural disasters. Our policies and actions during such events are guided by a commitment to safety, adherence to aviation authority guidelines, and transparent communication with our passengers.

Safety Protocols and Decision-Making

Following Aviation Authority Guidelines

• Adherence to Safety Standards: In situations involving severe weather or natural disasters, we strictly follow aviation authorities' guidelines and safety protocols. These protocols are designed to ensure the utmost safety of both passengers and crew.

Assessing and Adapting to Conditions

• Route Changes: Depending on the severity and nature of the weather or natural disaster, we may alter flight routes to avoid affected areas.
• Flight Delays: If necessary, flights could be delayed until conditions are safe for travel.
• Flight Cancellations: Flights may be cancelled in extreme cases where passenger safety could be compromised.

Communication with Passengers

• Clear and Regular Updates: We maintain clear and regular communication with our passengers throughout any severe weather event or natural disaster. Keeping you informed is crucial for your peace of mind and making alternative arrangements if needed.
• Responsive to Inquiries: Our Customer Care team can answer any questions and provide updates. We understand the importance of timely information in such situations.

Prioritizing Safety in Every Decision

• Safety Over Convenience: While we strive to minimize disruptions, our primary focus is safety. We will always prioritize the well-being of our passengers over the convenience of maintaining scheduled operations.
• Expert Team and Resources: Our team of Aviation Operation experts continuously monitor weather conditions and other potential hazards. This enables us to make informed decisions and take appropriate actions promptly.

Your Trust, Our Responsibility

• Assurance of Safety: When you fly with GlobeAir, you can trust that we take every precaution to ensure your safety, particularly during adverse weather conditions or natural disasters.
• Dedicated Support: Our commitment to your safety is unwavering, and our team is dedicated to supporting you through any challenges that may arise due to severe weather or natural events.

For more information about our policies during severe weather or natural disasters or to inquire about how we handle specific situations, please contact the GlobeAir Customer Care team. At GlobeAir, we're committed to providing clear and helpful information to make your private jet charter experience as efficient as possible.

For more details on how to charter a private jet with GlobeAir and for information on our services, please feel free to send us an email at customercare@globeair.com or send us a WhatsApp at +43 (7221) 727400. Discover the convenience and practicality of private jet travel with GlobeAir, where your travel needs come first.